Privacy Policy

Last updated: February 2026

Introduction

Hoarder Cleanup Co ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hoardercleanuphouston.com or use our services.

Information We Collect

We may collect information that you voluntarily provide to us when you:

  • Fill out a contact or assessment request form
  • Call our phone number
  • Send us an email
  • Request a quote or service

This information may include your name, phone number, email address, property address, and details about the service you need.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and service requests
  • Provide and improve our cleanup services
  • Communicate with you about your project
  • Send follow-up communications related to completed services

Confidentiality Commitment

We understand the sensitive nature of our services. We will never share details about your situation, your property, or the services you have requested with any third party without your explicit consent, except as required by law. This commitment to confidentiality extends to all of our employees and contractors.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With service providers who assist in our operations (subject to confidentiality agreements)

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

Your Rights

You have the right to:

  • Request access to your personal information
  • Request correction of inaccurate data
  • Request deletion of your personal information
  • Opt out of marketing communications

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.